Richard Shotton is a behavioural scientist, the Founder of Astroten and an author.
What is the reason that restaurants don’t put £ signs in front of their prices? Why do marketing campaigns with huge flaws end up winning the market over? How does increasing wait times on comparison sites improve customer buy-in? And why do budget airlines reduce quality of experience to improve trust?
We’re talking all things behavioural science today. One of my favourite topic areas with a fascinating guest, this episode is absolute gold and packed with great concepts and hilarious real world examples. Do not sleep on this one.
Extra Stuff:
Follow Richard on Twitter: @rshotton
Buy Richard’s Book: The Choice Factory
Buy Richard’s Online Course
Listen to Rory Sutherland on Modern Wisdom
Take a break from alcohol and upgrade your life: 6 Months Sober
Check out everything I recommend from books to products
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